The Chief Communications Officer (CCO) reports to the Executive Director and is an experienced and skilled communication professional and a core member of the Cornell Cooperative Extension of Suffolk’s (CCE-SC) Marketing and Communications team. The CCO will strategize, build, and execute a communications strategy for CCE-SC. Including external messaging, employee communication, social media content development, crafting briefing materials, speechwriting, developing campus-wide messaging and creating thought leadership content including opinion pieces to inform and educate, which align with Cornell Cooperative Extension of Suffolk’s (CCE-SC) mission, vision and priorities. The CCO must work comfortably and confidentially with top administrators in all areas of the Association and be available to respond to critical requests for information in short timeframes while juggling multiple priorities.
The CCO will proactively drive the daily messaging agenda of the Executive Director, maintaining a thorough understanding of current priorities, creating a cadence of deliverables, and working to improve upon strategies, practices, and policy. This will be achieved by staying up to date on CCE-SC activities, current events, and trends. Assisting with operations and policy development processes to provide timely, consistent messaging across multiple communication. Excellent judgment, as well as accuracy and care in the dissemination of information, is critical. The CCO will also support crisis communication messaging and strategy as needed. The ability to work independently and multi-task in a fast-paced environment and respond quickly and professionally under pressure are also essential for this role. The CCO must have excellent written, interpersonal, and verbal communications skills.
*Writing samples will be requested from those candidates selected for an interview.
- Bachelor’s degree in English, Communications, or related field.
- Six (6) years of progressively responsible experience in executive communications for a CEO or senior leader in a corporation, government, or non-profit organization.
- Highly developed strategic and critical thinking to identify and align issues with organizational priorities
- Work well in a team setting and independently.
- Judgment, discretion, and confidentiality are critical to this position.
- Must be able to communicate effectively with different audiences.
- Must be able to work professionally and collegially with colleagues at the local Association level and Extension Administration.
- Ability to meet travel requirements associated with this position.
- Must have access to transportation to meet position responsibilities.
- Ability to work flexible hours, which may include evenings and weekends, as appropriate.
- Master’s degree (foreign equivalent or higher).
- Additional years (7+) of progressively responsible experience in executive communications for a CEO or senior leader in a corporation, government, or non-profit organization.
- Experience working with social media platforms in creating and implementing programs.
- Experience developing thought leadership opportunities and content.
- Familiarity with CCE (Cornell Cooperative Extension) system.
Direction – 35%
- With substantial initiative and discretion, plan for delegated and assigned administrative functions of the Association.
- Develop strategies and systems to execute the daily messaging agenda of the Executive Director
- Assess and develop local/regional plans and strategies for communication goals, best practices, and training based on direct work with Executive Director.
- Establish best-practice standards for communication functions throughout Association.
- May assist with planning the overall administration of the Association.
- Provide input to the Association on communication implications of financial strategies.
- Assist in planning the communication strategy for CCE-SC.
- Establishes best practice standards for communication function to develop communication best practices.
- Develop training materials to enhance the communication knowledge and expertise at CCE-SC.
- Develop a CCO dashboard with relevant measures of the impact of Association responsibility activities, employee satisfaction studies, media mentions, and other activities.
- Collaborate with and assist other CCE Suffolk administrative units (i.e., Leadership Team, Finance, Equity, and Inclusion) in developing systems and processes that ensure a welcome experience for all and ensure compliance with Affirmative Action
Management – 50%
- Manage, assess, and develop the Communication Department advancing CCE-SC’s reputation and helping the Association navigate business, economic, cultural, and societal trends.
- Lead the implementation of Communication strategies.
- Partner with other members of the Leadership Team to recruit a diverse applicant pool, ensure a welcoming experience for all and ensure compliance with Affirmative Action.
- Manage compel brand loyalty and anticipate and mitigate reputational risk
- Manage thoughtful and effective communications about CCE-SC’s positive efforts reinforcing a positive reputation and driving financial performance
- Manage alignment and integrate messaging across the CCE-SC, collaborating with internal and external stakeholders.
- Manage the CCO dashboard, maintain a thorough understanding of institutional priorities, and create an appropriate deliverables cadence.
- Managing a communications calendar, external messaging, campus-wide messaging, employee communication, social media content development, developing talking points, speechwriting, and preparing briefing materials.
- Support efforts to ensure that CCE Suffolk’s programming is accessible and inclusive
- Maintain consistent messaging across all platforms
- Strategize, research, and craft thought leadership content in trade, regional, national and/or international media outlets, including opinion pieces to inform and educate and align with CCE-SC’s mission, vision, and priorities.
Coordination/Operation – 10%
- Support Executive Director in crisis communication messaging and strategy as needed.
- With substantial initiative and discretion, perform a moderate amount of substantially complex tasks to support the administration of associations within the region.
- Work comfortably and confidentially with top administrators in all areas of the CCE-SC, understand institutional priorities and timing, and integrate with others in the marketing and communications division, as well as external consultants.
- Prepare reports for CCE-SC Association as needed.
Professional Improvement – 5%
- Prepare for and actively participate in staff training and meetings.
- Participate in staff evaluation processes as instructed.
- Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.
- Health and Safety – Applied to all duties and functions.
- Support the Association to maintain a safe living and working environment.
- Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.
- Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
EEO/EPO and Policy – Applied to all duties and functions.
- Appreciate and embrace diversity in all interactions with clientele, staff, volunteers, and the public.
- Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
- Aware of and adhered to the established Cornell Cooperative Extension Association of Suffolk County policies, procedures, and Cornell Cooperative Extension Skills for Success.
- Contribute to the organization’s overall success by performing all assigned duties professionally, timely, and accurately.
Equal Opportunity Employment
Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO,
Protected Veterans and Individuals with Disabilities.
Hour: Full-time 40+ hours per week
Benefits: Full Benefits
Date Position Available: Approximately January 2022
HOW TO APPLY:
Review of applications will begin immediately. The position will remain open until a qualified pool of candidates is obtained.
Applicants need to:
Attach/upload a resume to the online application in either Microsoft Word or PDF format. Attach/upload a cover letter to the online application in either Microsoft Word or PDF format. Attach/upload contacts info for three references to the online application in either Microsoft Word or PDF format.
In the “Experience” section of your application, use the Paperclip icon to search for file(s) or use the “Drop Files Here” box to manually drag document(s) into your application. Once the application is submitted, you will not be able to change your submission or add attachments.
External Applicants: (including current employees of other Cornell Cooperative Extension Associations), please refer to the Applying for a Job (External Candidate) document for additional guidance.
Internal Applicants: Current employees of the Cornell Cooperative Extension Association indicated in this job posting are considered internal applicants; please refer to the Applying for a Job (Internal Candidate) document for additional guidance.
No relocation or VISA Sponsorship is available.
The Association may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform their essential functions. If you require an accommodation to participate in the selection process, you are encouraged to contact Cornell Cooperative Extension of Suffolk County Human Resources at (631) 727-7850 or via email at firstname.lastname@example.org.
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and New York State residents. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Job Title:Association Communication Manager
Pay Rate Type:Salary
Contact Name:Daniel Murphy
Number of Openings:1
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. Individuals who bring a diverse perspective and are supportive of diversity are strongly encouraged to apply.
Notice to Applicants: Please read the required Notice to Applicants statement. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.